Statement on Covid-19 | Prosforio |Accommodation Ouranoupoli
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Informing Guests about Covid-19

Prevention/security measures

Prosforio Guesthouse Statement On Covid-19

Dear valued customers/guests,

Since the beginning of February 2020, the whole world has been experiencing an unprecedented situation due to the pandemic with Covid-19 disease (a respiratory infection caused by the highly contagious SARS-CoV-2 virus).
The virus is transmitted from person to person mainly through the respiratory tract with droplets from sneezing, coughing, or talking. It can also be transmitted through our contact with a surface that has recently been contaminated with droplets of the virus and then the required hand hygiene is not followed.
The main symptoms of the disease include one or more of the following: Fever, dry cough, and diarrhea. Some also experience sore throats, arthralgias/myalgias, nasal congestion, loss of taste, or even loss of smell. The symptoms are usually mild and about 80% of patients recover without the need for special treatment.

Having as our primary goal the protection of the health and safety of our visitors, staff, and associates, we will follow the latest advice and recommendations of the National Public Health Organization and the Tourist Ministry in order to apply all the increased but also necessary health and safety measures, for the purpose of disease prevention.

In the context of the observance of the measures and recommendations that have been imposed so far, we indicate that:

- All visitors will be asked for more contact information in addition to their name, nationality, home address, and passport number.   The purpose of this data collection is to keep a visitor's file for public health reasons, always with respect to the General Data Protection Regulation (GDPR).

- The check-in and check-out schedule is changed so that there is enough time for the meticulous cleaning, disinfection, and natural ventilation of the room between the stays. The check-in will be from 03:00 p.m. and then while the check-out should be completed by 11:00 a.m.
- At the reception (entrance area) of the guesthouse, there will be antiseptic for use by customers - visitors. Τhere will be antiseptic in each of the guesthouse rooms or apartments.
- During the multi-day stays, the cleaning of the room, the change of linens and towels will not be done daily but only after a customer's request.
In the sensitive field of the room cleaning after the stay, as well as the cleaning of the common areas (stairs-handrails) the cleaning will be even more meticulous than in the past. The rooms keys, the knobs and handles, the switches and sockets, the various remote controls, the sink and shower faucets, the various furniture, the floor as well as any other surface that the guest may have come in contact with, will be disinfected. Also, where appropriate, disinfection will be performed by using a steam cleaner.  
- The staff of the guesthouse will be obliged to use the means of personal protection during their working hours and will observe personal hygiene measures. The staff has been advised to keep a safe distance from the customer (greater than 1 m). The staff is also trained to deal with any case of the disease.

We recommend to all our visitors to observe the measures of personal hygiene and especially the washing of hands with soap and warm water for at least 20 seconds so that we are all safe and healthy.

If you have any questions or problems before or during your stay do not hesitate to contact us.